Terms - Conditions and Tailor Made

Terms and conditions of Bromo Ijen tours

Read carefully before you go;

Bromo Tours and Ijen hiking tour welcomes you to explore Indonesia’s amazing-perfect views

• Indonesia’s mountains are calling all globetrotters! Pack your walking shoes and enthusiasm for Mt. Bromo tours, exploration of Ijen crater or  Tumpak Sewu waterfall adventure tour that are sure to be exciting, complete with smoldering lava fields, staggering views, and plenty of photo ops. Get ready to ignite your curiosity and feel like a modern-day pathfinder. Yet, you won’t be alone. We will guide you wherever your curiosity takes you in Indonesia

• For the tourist who those natural lover and wanna do holiday trip package in Indonesia, you are on the right site to explore and take holidays adventure in Indonesia especially in Java Island, such as: Mount Bromo tours, Ijen crater hiking with the blue fire tours, Yogyakarta tours, Borneo Orangutan tours, Bali Island tours, Komodo Island tours and other Indonesia travel package

New regulation for Ijen crater hiking tours

• There is new regulation for the visitor who wanna do Ijen crater tour and climb the Ijen crater. He/ She mush bring the health certificate/ letter which explain the visitor is without ashtma and heart problem. This regulation is valid starts on 6 Jan' 2024 (due to there was climber died in new year eve Period caused by the heart attack).  You can obtain this certificate/ letter in where you are now or get it from the hospital or health clinic in your country, by the latest on one day before you climb the Ijen crater.

Reservation and cancellation procedure

• Reservation: If you want to make reservation or need further information, Please do not hesitate to contact us via chat WhatsApp OR submit the request form directly

• Payment method: If you are realy interested to do a trip with us and in order you can get tour price with special offer (discount) and then as our certainty to process your request form shortly, please send NOW (Deposit 20%) via one of the online payment methods which will be sent automatically to your email address when you have sent the request form. Your deposit is also as our guarantee to process your reservation in advance

• Cancellation and refund procedure:  If you submit your cancellation as detail below,

Terms of WITH a deposit:

# The date of sending invoice to 15 days before trip date, get re-fund which reduces by the costs that we have paid

# On 14 days and before trip date and so on , - you will NOT get any refund

Terms of WITHOUT a deposit;

# If you wanna do a trip above without sending any deposit, you are required to send detail name of participant/s with gender, passport number and some amount of money as our guarantee to book in advance the tourisms entrance tickets that you will be visited

• Permit and Entrance Tickets: You are required to send your copy of Passport or Kitas and flight tickets (if you have it) to obtain the police and the national park permit for the tour package which includes with permit/ entrance ticket fees 

• Health and safety:

  • No specification skill needed to join in our trip. For Borneo Orangutan tours and Komodo Island tours, most of the food are Indonesian food, which will be served with hygiene consideration and healthy. To protect your skin from the sun and mosquito, please bring suntan lotion and repellent.

  • No suggested for the visitor who are under 5 yo, 65 yo up and with asthma or heart problem to do Ijen crater hiking tours 

• Insurance: We suggest you to take your own insurance to cover yourself and to cover importance goods such as like camera and others (It’s not included insurance).

• Lightweight Equipment: For our client’s who want to do expedition, we suggest to bring lightweight equipment just what you need in order you fell more comfortable
   

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